Frequently Asked Questions

Most questions people have for the library staff are listed below. If you do not see your particular question, please do not hesitate to call the library closest to you.






How do I get a library card?

Patrons wishing to receive a library card should complete a library card application at any branch or at the Eudora Welty Library. Adults are required to show name and address identification, and children need a parent's signature and address identification to complete the application process. The card is FREE to any Hinds County resident.

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Can I get a card if I do not live in Hinds County?

Yes, you can! You can receive a library card and unlimited borrowing privileges for $40.00 a year or $20.00 for six months nonrefundable. However, if you own property in Hinds County, you can receive a free card no matter where your primary residence is located.

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How old does my child have to be to get their own card?

The child must be at least five years old, and have a parent's signature and address identification accompanying their application. By signing, the parent or guardian assumes all liability for lost or damaged materials checked out to the child.

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How long is my library card valid?

The card is always valid, but the privilege expires one year after the date of issue. Any card can be renewed by merely verifying address and telephone numbers on or around the time the card is to expire.

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How do I renew my library card?

Its easy! Come into any of the library system's convenient fifteen locations and provide updated information on your address and phone numbers. It takes just a few minutes and you are ready to go for another year!

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Can I return my books after the library closes?

Each of the fifteen branches of the library system has a night book return slot or box for returning materials after hours of operation. Any materials returned to these boxes will be credited the library's next operational day.

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Can I renew my materials without coming in to the library?

Most of the library's materials can be renewed from the internet, using the library system's on-line catalog program called IBistro. Videos, CDs, and materials requested by other patrons cannot be renewed.

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How many books and other materials can I check out?

The library extends its borrowing privilege to four materials on the same subject at one time. This is designed to protect you and other patrons from waiting long periods of time for materials to become available.

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Can I return my books to any Jackson/Hinds System Library?

You can return all materials to any of the fifteen locations of the Jackson/Hinds Library System.

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How long can I keep a book out?

All materials have a maximum time-frame allowed for use. Unless otherwise stated, books and CD's can be borrowed for three weeks. Videos and DVDs have a five day limit.

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How much are fines?

Fines are set depending on the type of material overdue. Books and CD's are ¢.20 a day with a maximum fine of $5.00. Video tapes and DVDs accrue fines at $1.00 per day with a maximum fine of $10.00

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Why can I sometimes not renew materials via the internet?

Patrons may request materials that are already checked out. If this occurs, those materials cannot be renewed by the patron currently holding them. Therefore, if you encounter problems renewing materials over the internet it probably means that another patron has requested those materials.

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How do I get a PIN (Personal Identification Number)?

A PIN is automatically assigned to you when you a receive a library card. With this PIN, you can access your account information, renew materials, and perform other library services from the convenience of your personal computer. To receive your PIN, simply speak to your friendly Librarian the next time you are visiting one of our convenient Hinds County locations.

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How do I donate books?

Donations are accepted at all branches of the Jackson/Hinds Library System with the understanding that gifts are accepted without commitment as to their final distribution. Items will be considered for addition to the collection if they meet the standards as stated in the Materials Selection Policy and Procedure sections of the Collection Development Plan. Gifts not meeting the standards may be given to other organizations, recycled, or sold by the Jackson Friends of the Library.

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    © 2002 Jackson-Hinds Library System